April 7, 2015
“Gentlemen just a quick note (way past due) to thank you for your assistance back in late July. The new Comfortread Assurance tires on our 2007 Odyssey continue to perform extremely well.
More so, the new brakes on the pop-up trailer performed very well throughout our vacation. We drove to Montreal; then through New York State and New Hampshire to Portland, Maine; then back home through Massachusetts, stopping in Boston; and then back home through New York State and Niagara Falls. By the time we got to Maine, all of the previous tire and trailer brake nightmares were a distant memory. My only regret is that I omitted to note the manager’s name who oversaw the trailer repair, and I hope you will remind me of his name.
Manny, I had also called the store when we got back and I was reminded that you were away on vacation. My apology for not sending this note earlier, but work tends to cloud or crowd the mind. I saw a flyer today, outlining your weekend sale at the Goodyear site and immediately set down to write this.
We will return for service in the future and appreciate all of your work to get us onto a worry free vacation.
Best personal regards,”